Acer Swift 3 N20C12 only charges through USB C if the battery is not completely drained.

marcer
marcer Member Posts: 1 New User
edited March 2023 in Swift and Spin Series

HI

My Acer Swift 3 only charges through USB C if the battery is not completely drained.

If the battery is drained, the computer will not charge through USB V. I can plug it into the dumb round charger port for a few seconds, then it will charge the rest of the way through USB.

Any recommendations? It is as though the computer is incapable of identifying USB C unless the charge board is powered.

Any ideas?

Thanks much

[Edited the thread to add issue detail]

Answers

  • This is because USB ports need power. If the battery is 100% discharged, it cannot power the USB ports.

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