Having trouble registering the acer product registration app and it says system isn't available.

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Dacol
Dacol Member Posts: 2 New User
edited March 2023 in Acer Software

I have been trying to register my laptop for quite some time now I got acer predator helios 300 since last september but everytime I try to search for it using my serial number on the website I cant find it plus I am trying to use the acer product registration app and it says system isnt available. Does any1 know the solution to this?

[Edited the thread to add the issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 32,267 Trailblazer
    Answer ✓
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    Use the Acer Dubai site to register it. They should have it in their database.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 32,267 Trailblazer
    edited March 2023
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    What country did you purchase it from? What country are you trying to register it in? IIRC they need to be registered in the country of purchase or else it won't find your serial number in the database.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Dacol
    Dacol Member Posts: 2 New User
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    I purchased it while in dubai but I am in egypt atm

  • billsey
    billsey ACE Posts: 32,267 Trailblazer
    Answer ✓
    Options

    Use the Acer Dubai site to register it. They should have it in their database.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.