problems with the monitor (flickering, glitches, character splitting) laptop Nitro AN515-57

nuna
nuna Member Posts: 2 New User
edited February 2023 in Nitro Gaming

notebook used for 2 months. the first problem appeared after a month, in the program Google Chrome & Tic-toc began to double characters (video 1 in link). then i thought that the problem with the conflict resolution of the program and the screen, and as i thought i settled the issue, but after a while everything was repeated, now in Word.

2 weeks ago I had some screen glitches, the image on the screen was repeated several times, there was a flickering (video 2). I have read on the internet that it can be caused by the high refresh rate of the screen and I lowered it from 144 Hz to 60 Hz for a couple of days to check it. The problem repeats again after a couple of days, the screen is now duplicated even more times (video 3).

I am not a master in computer technology, so I would be grateful if someone could help with this problem, as it is necessary to go to the service center in another city and I would like to exclude some basic errors. also would be very grateful if you would attach a link to the source, how to perform this or that method, because I am not experienced in this area.

https://drive.google.com/drive/folders/1NkckEl_AwZzv_bHUZ7S8t9gaQNhst3o7

Answers

  • nuna
    nuna Member Posts: 2 New User
    edited February 2023

    Nothing has been changed in the laptop since I bought it, and I haven't installed any new drivers, so I don't know which ones to check.