PREDATOR PO5-640 Memory Upgrade and some Issues I can't enable to higher speed memory's in BIOS.

Alijoh
Alijoh Member Posts: 66 Devotee WiFi Icon
edited February 2023 in Predator Desktops

I recently upgraded my PO5-640 memory to 32GB XPG RGB sticks (2x16) and have some issues. Firstly, I can't enable to higher speed of the memory's in BIOS, but I kind of knew this already and is no big deal. Another issue is that even when my PC is completely turned off (but still plugged in the wall power outlet), the memory sticks RGB glows! It seems there is power going into the memory sticks! The only way to turn off the RGB on the memory sticks is to unplug the PC which is not easy for me because I use a UPS.

I asked the seller of the RGB that there might be some options in the BOIS that allows memory power to turn off while PC is off but can’t seem to find such settings in the BOIS (picture attached).

Appreciate any feedback.

[Edited the thread to add model name to the title and issue detail]

20230216_183858.jpg
20230222_224820.jpg

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Hi @Alijoh If you disable the "Wake Up" are the modules still on?

    I understand that it is not related since it affects the USB for keyboard and mouse, but you can try waiting for a better response.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Alijoh
    Alijoh Member Posts: 66 Devotee WiFi Icon
    https://community.acer.com/en/discussion/comment/1182863#Comment_1182863

    Hi. What do you mean by “Wake Up”? Do you mean the sleep mode? In sleep mode or wvn when the PC is turned off the memory modules are still on and fully glowing.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Doesn't the memory come with software for the RGB functions? You should use that to set the behavior you want. The BIOS won't know anything about third party memory products.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon

    Alijoh i was searching the manufactures website and it says this about the rgb memory you bought.

    Set the RGB lighting the way you want it. Choose from different effects (static, breathing, and comet) or sync the lights with your favorite jams via Music Mode. All this can be done through RGB control software from all the major motherboard brands.  

    https://www.xpg.com/us/xpg/dram-modules-lancer-rgb-ddr5

    the acer MB doesnt have controls for this as far as i know so that is probably why its always on and im shocked it even lights up most need a hub for theres to work so it is odd.

  • Alijoh
    Alijoh Member Posts: 66 Devotee WiFi Icon
    https://community.acer.com/en/discussion/comment/1183346#Comment_1183346

    No, there is no dedicated software from XPG unfortunately. They say you can use major MB brands to control it (MSI, Asus, Gigabyte) but when I tried the Fusion 2 from Gigabyte, my PC crashed! So I can only see 1 mode of RGB on the memories and have no control over it.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Yes, as Chugzilla suggests, the motherboard doesn't support RGB control if the vendor doesn't supply software for it. :(

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Cocaskillerbugz
    Cocaskillerbugz Member Posts: 1 New User

    Hi did you resolve about the rgb

Categories