My ACER laptop is in repair Italy. It's been 9 days and they haven't contacted me?

RichShanah
RichShanah Member Posts: 1 New User

The support line Italian is only in Italian - but the ACER passport system I would have thought provides for English Instruction.

I can't get past their auto answer system which request a number, but in trying to insert the number if wrong they disconnect you.

So nuch for international support. Any ideas?

Answers

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    edited February 2023

    request for English translation from the Italians

    let's wait for the reply of our moderators

    @Acer-Blayn

    @Acer-Brad

    @Acer-Carsten

    @Acer-Fletcher

    @Acer-Ingrid

    @Acer-Samuel

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

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  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Thank you leonaip!

    Hello RichShanah,

    Thank you for your participation in the Acer Community. We are sorry to hear that you are having issues contacting the support. I sent you a private message, please check your inbox and reply at your convenience.

    Best Regards,

    Acer-Ingrid








  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    edited February 2023

    You're welcome Ma'am @Acer-Ingrid 😉

    Thanks for the quick response!

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )