Why Much Poor Screen Quality ?? ... Check Real Time Screen Problem Pictures and Video, Before buy !!

duapritpal
duapritpal Member Posts: 1 New User
edited February 2023 in Predator Laptops

Hello Everyone,

The Screen quality is very much poor, After some time, when laptop is ideal (not in use) screen hangs and colors get fade with some lines. I also have two Acer laptops which are working fine, but this time mainly with Acer Predator Helios 300 Laptop I am totally disappointed by the Acer.

Also Screen is not showing True colors, if you want to buy this laptop for your Designing purpose. This Laptop can't show you Real Grey color and some other.

Think and check my laptop screenshots pictures and real video for bad screen quality before buy the said product.

I bought my laptop from amazon https://www.amazon.in/gp/product/B09STHPNT9/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

Now my question is, Can I expect product replacement from company end??

Thanks

Pritpal Singh

+91-9815023491

dua


pritpal@gmail.com


Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    I suggest that you immediately return it to Amazon as defective for a refund.

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited February 2023

    OHello! Before shipping the laptop I would try to update the bios to the latest version:

    Does that orange border only appear when you connect an external monitor to the HDMI or DP port?

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  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    When did you buy it? If the suggested BIOS update doesn't resolve it, get it replaced/returned within the return period from Amazon directly.

    Trying to do my best here - Your happy Predator owner =)!