Acer Nitro 5 lower Screen of laptop is flickering

Madaminbek
Madaminbek Member Posts: 3 New User
edited February 2023 in Nitro Gaming

Hello, Acer Nitro 5 with Geforce RTX grafics card: Lower part of screen first blincked, now that part is not working.

[Edited the thread to add model name to the title]

Answers

  • Madaminbek
    Madaminbek Member Posts: 3 New User

    I tried update drivers, still not working

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,087 Trailblazer
    edited February 2023

    Hi @Madaminbek Can you connect an external monitor or TV and see if the problem is reproduced the same?

    Please tell us the exact model of the equipment and the version of the operating system,

    Thank you.

    • Un saludo / All the best
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  • Madaminbek
    Madaminbek Member Posts: 3 New User

    Hi @Alejandro_AC , thank you for respond. If I am correct, the model of laptop should be Nitro AN515-54. Using Windows 11 Pro 21H2

    When I connected to external monitor, there is no any problem. and I am using external monitor now.


  • Hello! I would first check if the edp cable is properly connected to both the motherboard and the display.

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  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,087 Trailblazer
    edited February 2023

    Thank you. That can confirm that the problem is with the graphics card and not with the screen.

    I don't think it's a driver problem, do a test, go into safe mode and check again if the problem persists, disconnect from the external display:

    Start your PC in safe mode in Windows - Microsoft Support

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)