My Swift3 Crashes While in Sleep Mode Any suggestions for a permanent solution?

sceadugenga
sceadugenga Member Posts: 1 New User
edited February 2023 in Swift and Spin Series

My Swift3 SSD has been crashing while in sleep mode and needs to be restarted using a wire in the tiny reset hole.

Any suggestions for a permanent solution?

[Edited the thread to add the issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,719 Trailblazer
    edited February 2023
    https://community.acer.com/en/discussion/679823/crashes-while-in-sleep-mode

    Which Swift 3 model is it, and what OS is it running, as that should not be happening. Do a hard reset not just pushing the reset pin. Take the back cover off, take the main battery out, disconnect the bios battery and short the mobo bios battery +&- pins and also take the M.2 SSD out and clean its pins and see if the pins are damaged in any way, leave these batteries and the M.2 drive disconnected for 15min and reconnect everything and reboot, as your laptop should reboot and not have that problem.

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