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ph317-55--92g8 brand new laptop wont run on battery
ellabbs
Member Posts: 3 New User
laptop 5 weeks old, and when i pull power lead out, the laptop dies, instantly.
will not run on battery altho battery is 100% charged and showing this as well.
i have pressed power for 2 mins and tried to restart but still dies.
please help, this is the 2nd time this has happened, the shop exchanged the laptop. but i have so much work done on this , i can not afford to have to redo everything again.
please help.
[Edited the thread to add model name to the title]
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FAQ & Answers
sorry, it is a predator Helios 300 no battery resset hole.
Better backup your files and replace or ask for refund. A new laptop should never have such issues in the first place. Better safe than sorry if you do it rather than try to fix it.
What is the exact model? Example ab515-55-5789. if the computer does not have a warranty seal, I would try taking the computer apart and then disconnecting and reconnecting the lithium battery. Sometimes it can be a bad connection.
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Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
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ph317-55--92g8
this is the second predator helios thats done this.
no seal, ill take a look.
thanks
Check this vídeo:
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Mine was the laptop battery connector was not fully seated.