GWTC116-2BL won't load up or makes loud noise when it does

Foreverxweird
Foreverxweird Member Posts: 1 New User

Bought this Gateway laptop at Walmart on sale and have been having issues with it booting up. It either won't boot up or when it finally does it makes this awful gear turning sound. I've restarted, reset and nothing seems to work with this laptop. It just stays on this screen mostly. Sometimes I can get it to work for a day, then it goes right back into its usual fits of not working. I don't know if it's a hardware issue or software. Any help?


Best Answer

  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    Answer ✓

    You have to contact Walmart for support on those models. They negotiated special pricing by doing all their own support on them. That looks like an issue with the drive, but we don't have access to specs on them so can't even tell what type of drive is installed...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    Answer ✓

    You have to contact Walmart for support on those models. They negotiated special pricing by doing all their own support on them. That looks like an issue with the drive, but we don't have access to specs on them so can't even tell what type of drive is installed...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.