On model n19c4 can you replace a fried USB port or are they connected to the motherboard?

Mp4
Mp4 Member Posts: 1 New User

On model n19c4 can you replace a fried USB port or are they connected to the motherboard?

Answers

  • William_mk2
    William_mk2 Ally Posts: 4,084
    edited January 2023

    @Mp4


    Usb port will always be connected to motherboard. You can replace the entire motherboard or you have to contact a local tech to do it.


    If your device is in warranty you can contact the warranty dept.   Go to the website support.acer.com - chose your country.  On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept. 


    If it is out of warranty, please contact local store or


    Go to the website support.acer.com - chose your country.  On the new page - scroll down - Click on "Repair My Acer" - Request to have your Acer product repaired.  There will be charges for repair. 


    Additional info to contact Acer Store: Please visit the website - support.acer.com - chose your country - click on shop.  You can buy desktop, laptop, monitor and accessories. Alternatively, on the top right corner you can find the phone no to contact Acer store.  For the parts which are not available on Acer store, you have to contact local store.

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  • Can you provide the exact model? Example AN515-55-5890. Have you checked the motherboard circuits with a multimeter?

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  • billsey
    billsey ACE Posts: 31,663 Trailblazer

    Yeah, the N19C4 can actually point to a bunch of different products. Your full model number is usually on the same sticker as your serial number.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.