CB515-1HT issues with bluetooth and USB ports

PMW4U80
PMW4U80 Member Posts: 2 New User

I have an Acer Chromebook CB515-1H. I have had it for a few years, and I am suddenly unable to turn on Bluetooth. The option is on the Bluetooth screen, but you cannot turn it on. I have tried rebooting and a hard rest to no avail. The second issue is that none of the USBs work anymore. 

Best Answer

  • PMW4U80
    PMW4U80 Member Posts: 2 New User
    Answer ✓

    That is kind of what I figured. Thank you.

Answers

  • billsey
    billsey ACE Posts: 31,454 Trailblazer

    The 'none of the USB ports work' is the cause of the Bluetooth issue as well, since the Bluetooth sits behind an internal USB port. Unfortunately that is likely an issue that requires a motherboard replacement to fix... :(

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • PMW4U80
    PMW4U80 Member Posts: 2 New User
    Answer ✓

    That is kind of what I figured. Thank you.