Predator Helios 500 PH571-52 Temperature overheat when idle

20100

My Predator Helios 500 PH571-52 fans are going crazy as soon as it goes on idle (screen going black), and everything comes back to normal when I wake it (I just move my mouse to get it out of sleep)

My monitoring showed that the CPU temperature is increasing to +90°C when going idle, and then decreasing when I wake it.

See the charts below : the CPU peak on the right is exactly when it went idle, and dropped to 60°C when I woke it.

Note that it's always around 60°C on basic usage (browser, office)

The machine is on "default" mode, the fans are on auto.

I really feel like I've been ripped off for the price 🙁

Is there anything I should set up ?

Thanks very much in advance !

Leostat

Thats a tad odd, it suggests that something is running when the screen is off. You can follow this to generate what is using the CPU ( https://superuser.com/questions/453909/log-cpu-by-process-over-time ) if you do that, and it doesnt start using a shed load of CPU you could have some coin miner malware! It probs isnt that and is more likley the windows indexing something

20100

Thanks for your suggestion, I'll try that.

I have scanned ht PC with 2 different antivirus : no malware found. 👍