Acer ASPIRE 7 Battery not charging 0%

AndreiLuchian
AndreiLuchian Member Posts: 1 New User

Answers

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon
    edited January 2023

    What is the exact model name? Example A715-51G-730Q.

    Does the charger work properly? Check all cables.

    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the back of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s. If pinhole is not present, press the on/off switch continuously for 20 s. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.

  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    From the battery report it is an A715-42G model. Nothing looks odd in the report that I see. It looks like it's been used only with the charger connected. Battery reports don't give any useful information unless you have actually been running on the battery. Does it run on battery?

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