Just received a new update on my Nitro 5 and now the nitrosense is not working.

mrabrewer

When I click on nitrosense or windows update in the bottom right corner, it states the app is not working and to check the store for more info but that doesnt work either. Everything worked fine until I did an update on the 27th. Any ideas?

William_mk2

@mrabrewer

Try windows + r - on run type appwiz.cpl

It will show you the list of programs

uninstall nitrosense

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers - application 

Download and install the quick access and nitrosense

It will work fine....

If it is still not working..

Sometimes a simple system restore will fix the issue.. 

Try windows x

click on power shell admin or command prompt admin 

type rstrui

chose an earlier date on which your computer was working fine  

click on next, finish, yes

It will restore your computer to an earlier date 

if you get an message - system restore not completed - click on close 

It will show you all the icons..

Try and check whether it is working now ..

billsey

Some of the changes Microsoft did for 22H2 seems to have affected various versions of NitroSense and PredatorSense. I expect Acer is on it and will do another update...