Aspire A315-23 Can't detect my microphone, I switch headset to headphones and still no connection

Awkwardchixken
Awkwardchixken Member Posts: 2 New User
edited December 2022 in Aspire Laptops

Hey, I have a brand new acer aspire A315-23 and its having many problems. The one that i cant seem to fix is that when I plug my headset in, the laptop wont detect my microphone? Im using the corsair HS50 pro stereo headset. The mic works fine on other thing such as my playstation or phone. But for some reason the laptop refuses to detect it. Its 1 jack 3.5 mm. I have already tried switching the device on the laptop from headset to headphones and yet still no connection.

edit: i should probably add that i can hear sound just fine

Thanks

[Edited the thread to add model name to the title and issue detail]

Answers

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    You were already using your headset mic. It is not a separate item.

    Plug in your headset, set it as headset and you are using your headset mic. Lightly tap your headset mic, the mic array signal meter will jump thus verifying you are using your headset mic.

  • realtek audio console is installed

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  • Awkwardchixken
    Awkwardchixken Member Posts: 2 New User

    Wrong. I tried this already. Its not detecting the headset mic, tapping the mic is how i know its using the computers and not mine

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    It has a detacheable mic, did you fully insert it back?

    It has a mic mute button, did you accidentally enable it?

    It has a 4 pole trrs 3.5mm plug, did you fully insert it?

  • DrJohns
    DrJohns Member Posts: 3 New User
    edited December 2022

    Try using other headset units or use the built-in mic of the laptop to verify if it's hardware or software issue.

    If software:

    1. Go to settings, check the audio and run auto-troubleshoot.
    2. If not working, go to device manger, click audio, disable and enable the mic then update driver.
  • @Awkwardchixken


    click on start - settings - system – sound – You will see chose your output and input device 

    On the " chose your output device " - chose headset or speakers as you desire..

    On the "chose your input device" - click on drop down menu - chose microphone as the input 


    On type here to search on the lower left corner 

    type microphone privacy 

    go to microphone privacy settings on the top

    check whether Allow access to the microphone on this device is on 

    If it is off - click on change and turn it on


    Allow apps to access your microphone is on 


    Scroll down - chose which microsoft store apps can access your microphone

    check the apps escpecially zoom, skype , camera to on


    Allow Desktop apps to access your microphone to on


    It should work fine ..


    Please use the link for reference purpose 

    https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011

    https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/

    https://www.drivereasy.com/knowledge/fix-windows-10-upgrade-issue-internal-microphone-not-working/

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


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    I am not an ACER employee
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  • @Awkwardchixken


    Are you trying to connect it for the first time on this computer.  Was it working earlier on this computer.  If not then you might have to purchase a adapter.  Some old models of headset come with two wires one for microphone and the other for listening to music but there will be only one port on the laptop.  Some laptop will be having two ports one for microphone and the other for listening to music but the headset will be having only one wire.  In both the cases you might have to purchase a adapter or splitter adapter.  


    New models are equipped with only one port but again it depends on the headset you are trying to use.  We need to first check whether the headset is coming with one wire or two wires ( microphone and for listening to music )   


    Try the same headset with a different computer and check..   Try a different headphone with microphone on this computer and check to isolate the issue. 


    Please go through on the details given below for better understanding.. 


    Kindly follow the details from link 


    https://www.headphonesty.com/2020/09/use-headphone-jack-microphone/

    https://www.maketecheasier.com/set-up-external-microphone-windows/

    https://www.techadvisor.com/how-to/windows/microphone-not-working-windows-10-3790623/

    https://www.drivereasy.com/knowledge/headset-mic-not-working-fixed/

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★