Nitro EDO Series/ED24OQ Irregular screen blanking

bburch
bburch Member Posts: 4 New User
edited December 2022 in Monitors

I just recently got a Nitro EDO Series/ED24OQ and hooked it up to my XBOX. Series S to use higher refresh rates and whatnot, but the screen goes black irregularly, for a few seconds at a time. I haven’t found any answers in forums or general faqs. Just hoping for some help.

 [Edited the thread to add model name to the title]

Answers

  • @bburch


    It might be a cable issue..  Remove all the cables from monitor.  Press and hold the power button of monitor for 1 min.  Connect all the cables back. Try to turn on the monitor.  Connect the monitor to xbox and check. If the cable is non removable please don't try to remove it. 


    Please remove the cable between monitor and xbox.   Try to connect it back and check.  If possible try to use an alternative cable and check.  


    If the problem persists try to use an alternative power cable and display cable and check.  Try to bypass the surge protector and connect the monitor directly to power outlet.  Try to connect monitor on a different power outlet or surge protector and check.  


    On the monitor – use the control buttons.  There will be an option to reset monitor settings to default.  Try to reset the monitor and check.  


    To isolate the issue, try to use the same monitor to a different device and check or Try to use an alternative monitor on this xbox device and check.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • bburch
    bburch Member Posts: 4 New User

    Thank you, will do

  • @bburch


    You are Welcome!

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • bburch
    bburch Member Posts: 4 New User

    Thank you! Giving it its own outlet seemed to work.

  • bburch
    bburch Member Posts: 4 New User

    Well it worked for a bit, then went back to doing the same thing, don’t really know what to do with it now.