QG271 Monitor Speakers on the bottom left and right Not Working

Doriales

So I just got a QG271 monitor with speakers on the bottom left and right yet neither seem to work. Nothing is muted and it's supposedly picking up audio. I've spent some hours researching and troubleshooting yet nothing seems to be working. Any help would be appreciated.

[Edited the thread to add issue detail]

AnhEZ28

@Doriales are you using Display Port or HDMI to connect the monitor?

William_mk2

@Doriales

It might be a cable issue..  Remove all the cables from monitor.  Press and hold the power button of monitor for 1 min.  Connect all the cables back. Try to turn on the monitor.  Connect the monitor to computer and check. If the cable is non removable please don't try to remove it. 

Please remove the cable between monitor and computer.   Try to connect it back and check.  If possible try to use an alternative cable and check.  

If the problem persists try to use an alternative power cable and display cable and check.  Try to bypass the surge protector and connect the monitor directly to power outlet.  Try to connect monitor on a different power outlet or surge protector and check.  

On the monitor – use the control buttons.  There will be an option to reset monitor settings to default.  Try to reset the monitor and check.  

To isolate the issue, try to use the same monitor to a different computer and check or Try to use an alternative monitor on this computer and check.

William_mk2

@Doriales

Sometimes a simple system restore will fix the issue.. 

Try windows x

click on power shell admin or command prompt admin 

type rstrui

chose an earlier date on which your computer was working fine  

click on next, finish, yes

It will restore your computer to an earlier date 

if you get an message - system restore not completed - click on close 

It will show you all the icons..

Try and check whether it is working now ..

If it is still not working.. .

Try windows x 

Go to device manager - Go to sound video and game controllers. Expand it 

Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 

If it is still not working 

Uninstall the sound driver from device manager 

Dont restart the computer. 

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers 

Install the sound driver 

It will work fine.

billsey

Some QG271 models have speakers, some do not. Are you sure there are speakers in your version?