Acer Aspire 3 CMD pops up and stops what do I need to do?

Nkoe
Nkoe Member Posts: 2 New User
edited December 2022 in Aspire Laptops

I have Acer Aspire 3 here, I want to install OS. I ave created bootable USb using rufus and thats okay. After booting the laptop and selecting the usb as the boot device, the laptop reads it and few seconds later CMD pops up and stops there, what could be the solution, what do I need to do?

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    What is your Aspire 3 exact model number, as you could have a faulty USB or a faulty USB laptop side port or the windows installation USB was not created properly. Does this laptop have an operating system installed that works? If it does, then try to boot into the windows installation USB through the windows operating system so that it executes without the usual booting process.

    Try these options, as that is how I do a clean install, with your laptop and if its a new Aspire 3 then you also need a secondary USB with the Intel IRST (Intel® Rapid Storage Technology) Driver as after you Delete/Format the boot drive you need this driver for the installation of windows to recognize your boot drive and this driver needs installing for a Clean Install, also make sure that post installation you update windows, install the Intel® Driver & Support Assistant to update all Intel drivers especially the graphics drivers.

  • Nkoe
    Nkoe Member Posts: 2 New User

    It is Acer aspire A315-33-C9EB, and now I can gladly confirm that I have identified the problem ans solved it and OS is installing perfectly, the problem was just the malfunctioning of the keyboard😒, I disconneted it and used external keyboard for time being, and everything goes fine now!!

  • what is the version of UEFI? version 1.7 mentions a fix for the touchpad and keyboard.

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