Unable to register my new swift 3 laptop what other methods should I try to register my new laptop?

nicde2022
nicde2022 Member Posts: 1 New User
edited December 2022 in TravelMate and Extensa

I have been trying to register my new swift laptop for the past ten days on the Acer registration app. However, when I signed into my Acer and I got the message "the service is temporary unavailable, please try again later." Then, I tried to signed into Acer website to register my new laptop but the link was invalid (404 not found). So, what other methods should I try to register my new laptop?

[Edited the thread to add issue detail]

Answers

  • @nicde2022


    I understand you would like to register for warranty.   If you are not able to register using a particular browser , try to use an alternative browser and check.. 


    If your laptop is in warranty you can contact the warranty dept.   Go to the website support.acer.com - chose your country.  On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept.  They will help you to register the warranty.


    Please visit the website - support.acer.com - chose your country - click on shop.  You can buy desktop, laptop, monitor and accessories. Alternatively, on the top right corner you can find the phone no to contact Acer store.  You can get more details about the warranty. 

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  • billsey
    billsey ACE Posts: 36,009 Trailblazer

    It looks like some of the recent updates to the websites are causing issues. They are working on it so it should clear up eventually. Make sure you are on the correct site for your locale though. For instance, trying to register a UK machine on the US site will not work.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.