acer predator helios 300 ph315-54 screen shimmers

Dendra7
Dendra7 Member Posts: 6 New User

Ok, so I'm having a problem with my acer predator helios 300 ph315-54 screen sometimes. It can happen when it's been in sleep mode for a while, and then I use it for a bit afterward. Also, it seems to happen sometimes when I'm scrolling through a browser.

What happens is that the displayed letters and anything in general start to shimmer. Kind of phasing sideways, like a distortion or something. Resetting the laptop solves the problem until it randomly happens again. It's not frequent enough to be a major issue, but I had to restart my laptop several times in the past week or two.

Any ideas?

Answers

  • Hi,

    You could try reinstalling the current driver for Intel VGA, sometimes reinstalling the display driver resolves the minor glitch, go to Acer Driver support site and download VGA driver for Intel, then in Device Manager uninstall the current driver and install the downloaded driver without rebooting, after you have install the downloaded driver reboot and see whether it helps.

    Support | Acer United Kingdom

  • Dendra7
    Dendra7 Member Posts: 6 New User

    Tried, it's still happening.

  • Try reinstalling Acer Quick access App, go to Acer driver support site, download the version 3.00.3044, then go to Control panel, Programs, Programs and Features, uninstall Quick Access, don't reboot, install the downloaded App and see whether it helps.

    Support | Acer United Kingdom

  • Dendra7
    Dendra7 Member Posts: 6 New User

    I dont have Acer Quick Access App nor is it listed for my laptop. Also, the problem has now gotten more frequent since I've reinstalled the Intel VGA...

  • Have you installed the App after downloading from the link I have included in my previous post?

  • Maybe it's a bios version issue?


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  • Dendra7
    Dendra7 Member Posts: 6 New User

    Downloading the Quick Access App seems to have resolved the issue. It has happened in a few days now. Will see what the future holds. Thanks for the help!

  • Dendra7
    Dendra7 Member Posts: 6 New User

    Update: Nope, the problem persists. At least it didn't occur for 4-5 days, by the looks of my last post. I hope it won't happen too frequently.

  • What is the uefi version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Dendra7
    Dendra7 Member Posts: 6 New User

    I believe Insyde Corp. V.1.12, 7.6.2022.

    Perhaps it's related, but I started having trouble opening Google docs in Firefox, Facebook, Youtube, and such. And this screen problem most often occurs when I'm scrolling through my Firefox tab.

  • I advise trying to update windows, drivers and uefi firmware.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)