Aspire 7 Battery charging fast but still issue is not resolved

pagnis91
pagnis91 Member Posts: 8

Tinkerer

edited December 2022 in Aspire Laptops

i am facing the same issue from almost 20 days now. i tried calling the acer technical support and did the troubleshoot as per there suggestion but still issue is not resolved. Please check the below details

Installed batteries

Information about each currently installed battery

BATTERY 1NAMEAP20CBL

MANUFACTURERCOSMX

SERIAL NUMBER2549

CHEMISTRYLION

DESIGN CAPACITY53,015 mWh

FULL CHARGE CAPACITY51,028 mWh

CYCLE COUNT-


looks like there some issue with the battery. Please suggest

[Edited the thread to add the issue detail]

Answers

  • straxjulia544
    straxjulia544 Member Posts: 1 New User

    Check if there is some problem with your motherboard. I used to have the same problem but later I upgraded to an x570 motherboard and now the problem is gone.