Nitro 5 (AN515-55-53E5) - Black screen after sleeping Does anyone know how to fix this

compsciteach
compsciteach Member Posts: 1 New User
edited December 2022 in Aspire Laptops

In May 2022, I bought a Nitro 5 (AN515-55-53E5). It worked fine for several months, and then I turned it on and the screen wouldn't come on. I looked online and tried resetting the memory and restarting the laptop. The only thing that works (for now) is to let the battery go dead. When I reattach the charger, wait a few minutes, and turn it on, it works. It happened once a few months ago. I let the battery drain and then it didn't happen again until Wednesday of this week. I let the battery drain, plugged it in, let it charge for a bit, turned it on and it worked. It happened again yesterday. Again, I let the battery drain, plugged it in, charged it, and it's working again. Does anyone know how to fix this for good?

Thanks!

[Edited the thread to add the issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,869 Trailblazer

    Try this instead of letting the battery drain. Simply press & hold the power button for about 15 seconds. Wait a minute or so. Then short press the power button again.

    Jack E/NJ