No support for hardware(hdmi/bluetooth/gpu/wifi)in Acer predator-Helios 300 PH315-55 for Ubuntu18.04

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g05
g05 Member Posts: 2 New User
edited December 2022 in Predator Laptops

I have been trying to install drivers in ubuntu 18.04 for the past 7 days.

Only wi-fi was successful using https://www.intel.com/content/www/us/en/support/articles/000058909/wireless.html

I have experimented with different versions (18.04.1/2/3/4/5/6), and with different kernels (5.0.0, 5.3.0,5.4.0), with no success.

I only want my extern display to work, rest I can manage without Audio/Bluetooth etc...

Secure boot and Fast boot are disabled in the BIOS.

If I install nvidia-drivers from system & updates, nvidia-smi works only with driver 520, 470 gives error and I have to purge nvidia after booting into recovery modem to get it to work, Then no amount of tries to install nvidia drivers work, the only solution is to re-install ubuntu. I have tried installing via command line, and also via the .run file from their webpage.

Switching to gdm3, or lightdm to get the hdmi port doesn't work either. Only the USB ports are working.

lspci - v does not show HDMI,


Please help, how to get drivers. This is such a bad product for Ubuntu :(

Answers

  • g05
    g05 Member Posts: 2 New User
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    This is the output of lspci -v


    00:00.0 Host bridge: Intel Corporation Device 4641 (rev 02)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0

    Capabilities: <access denied>


    00:01.0 PCI bridge: Intel Corporation Device 460d (rev 02) (prog-if 00 [Normal decode])

    Flags: bus master, fast devsel, latency 0, IRQ 120

    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0

    I/O behind bridge: 00004000-00004fff

    Memory behind bridge: 5f000000-600fffff

    Prefetchable memory behind bridge: 0000006000000000-0000006201ffffff

    Capabilities: <access denied>

    Kernel driver in use: pcieport


    00:02.0 VGA compatible controller: Intel Corporation Device 46a6 (rev 0c) (prog-if 00 [VGA controller])

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 6202000000 (64-bit, non-prefetchable) [size=16M]

    Memory at 4000000000 (64-bit, prefetchable) [size=256M]

    I/O ports at 5000 [size=64]

    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]

    Capabilities: <access denied>


    00:04.0 Signal processing controller: Intel Corporation Device 461d (rev 02)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 6203140000 (64-bit, non-prefetchable) [size=128K]

    Capabilities: <access denied>


    00:06.0 PCI bridge: Intel Corporation Device 464d (rev 02) (prog-if 00 [Normal decode])

    Flags: bus master, fast devsel, latency 0, IRQ 121

    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0

    Memory behind bridge: 5e300000-5e3fffff

    Capabilities: <access denied>

    Kernel driver in use: pcieport


    00:07.0 PCI bridge: Intel Corporation Device 466e (rev 02) (prog-if 00 [Normal decode])

    Flags: bus master, fast devsel, latency 0, IRQ 122

    Bus: primary=00, secondary=03, subordinate=2b, sec-latency=0

    I/O behind bridge: 00006000-00006fff

    Memory behind bridge: 52000000-5e1fffff

    Prefetchable memory behind bridge: 0000006210000000-000000622bffffff

    Capabilities: <access denied>

    Kernel driver in use: pcieport


    00:08.0 System peripheral: Intel Corporation Device 464f (rev 02)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 6203182000 (64-bit, non-prefetchable) [size=4K]

    Capabilities: <access denied>


    00:0d.0 USB controller: Intel Corporation Device 461e (rev 02) (prog-if 30 [XHCI])

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, medium devsel, latency 0, IRQ 124

    Memory at 6203160000 (64-bit, non-prefetchable) [size=64K]

    Capabilities: <access denied>

    Kernel driver in use: xhci_hcd


    00:0d.2 USB controller: Intel Corporation Device 463e (rev 02) (prog-if 40)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 6203100000 (64-bit, non-prefetchable) [size=256K]

    Memory at 6203181000 (64-bit, non-prefetchable) [size=4K]

    Capabilities: <access denied>


    00:14.0 USB controller: Intel Corporation Device 51ed (rev 01) (prog-if 30 [XHCI])

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, medium devsel, latency 0, IRQ 125

    Memory at 5e480000 (64-bit, non-prefetchable) [size=64K]

    Capabilities: <access denied>

    Kernel driver in use: xhci_hcd


    00:14.2 RAM memory: Intel Corporation Device 51ef (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0

    Memory at 6203178000 (64-bit, non-prefetchable) [size=16K]

    Memory at 6203180000 (64-bit, non-prefetchable) [size=4K]

    Capabilities: <access denied>


    00:14.3 Network controller: Intel Corporation Device 51f0 (rev 01)

    Subsystem: Bigfoot Networks, Inc. Device 1672

    Flags: bus master, fast devsel, latency 0, IRQ 16

    Memory at 6203174000 (64-bit, non-prefetchable) [size=16K]

    Capabilities: <access denied>

    Kernel driver in use: iwlwifi

    Kernel modules: iwlwifi


    00:15.0 Serial bus controller [0c80]: Intel Corporation Device 51e8 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 4017000000 (64-bit, non-prefetchable) [disabled] [size=4K]

    Capabilities: <access denied>


    00:15.1 Serial bus controller [0c80]: Intel Corporation Device 51e9 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 255

    Memory at 4017001000 (64-bit, non-prefetchable) [disabled] [size=4K]

    Capabilities: <access denied>


    00:16.0 Communication controller: Intel Corporation Device 51e0 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: fast devsel, IRQ 255

    Memory at 620317d000 (64-bit, non-prefetchable) [disabled] [size=4K]

    Capabilities: <access denied>


    00:17.0 SATA controller: Intel Corporation Device 51d3 (rev 01) (prog-if 01 [AHCI 1.0])

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 126

    Memory at 5e490000 (32-bit, non-prefetchable) [size=8K]

    Memory at 5e494000 (32-bit, non-prefetchable) [size=256]

    I/O ports at 5080 [size=8]

    I/O ports at 5088 [size=4]

    I/O ports at 5060 [size=32]

    Memory at 5e493000 (32-bit, non-prefetchable) [size=2K]

    Capabilities: <access denied>

    Kernel driver in use: ahci

    Kernel modules: ahci


    00:1d.0 PCI bridge: Intel Corporation Device 51b3 (rev 01) (prog-if 00 [Normal decode])

    Flags: bus master, fast devsel, latency 0, IRQ 123

    Bus: primary=00, secondary=2c, subordinate=2c, sec-latency=0

    I/O behind bridge: 00003000-00003fff

    Memory behind bridge: 5e200000-5e2fffff

    Capabilities: <access denied>

    Kernel driver in use: pcieport


    00:1f.0 ISA bridge: Intel Corporation Device 5182 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0


    00:1f.3 Multimedia audio controller: Intel Corporation Device 51c8 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 32, IRQ 255

    Memory at 6203170000 (64-bit, non-prefetchable) [size=16K]

    Memory at 6203000000 (64-bit, non-prefetchable) [size=1M]

    Capabilities: <access denied>


    00:1f.4 SMBus: Intel Corporation Device 51a3 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: medium devsel, IRQ 255

    Memory at 620317c000 (64-bit, non-prefetchable) [size=256]

    I/O ports at efa0 [size=32]


    00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 51a4 (rev 01)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0

    Memory at 50800000 (32-bit, non-prefetchable) [size=4K]


    01:00.0 VGA compatible controller: NVIDIA Corporation Device 2560 (rev a1) (prog-if 00 [VGA controller])

    Subsystem: Acer Incorporated [ALI] Device 1599

    Flags: bus master, fast devsel, latency 0, IRQ 165

    Memory at 5f000000 (32-bit, non-prefetchable) [size=16M]

    Memory at 6000000000 (64-bit, prefetchable) [size=8G]

    Memory at 6200000000 (64-bit, prefetchable) [size=32M]

    I/O ports at 4000 [size=128]

    [virtual] Expansion ROM at 60080000 [disabled] [size=512K]

    Capabilities: <access denied>

    Kernel driver in use: nvidia

    Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia


    01:00.1 Audio device: NVIDIA Corporation Device 228e (rev a1)

    Subsystem: Acer Incorporated [ALI] Device 159b

    Flags: bus master, fast devsel, latency 0, IRQ 17

    Memory at 60000000 (32-bit, non-prefetchable) [size=16K]

    Capabilities: <access denied>

    Kernel driver in use: snd_hda_intel

    Kernel modules: snd_hda_intel


    02:00.0 Non-Volatile memory controller: Sandisk Corp Device 5011 (rev 01) (prog-if 02 [NVM Express])

    Subsystem: Sandisk Corp Device 5011

    Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0

    Memory at 5e300000 (64-bit, non-prefetchable) [size=16K]

    Capabilities: <access denied>

    Kernel driver in use: nvme

    Kernel modules: nvme


    2c:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. Device 2600 (rev 21)

    Subsystem: Acer Incorporated [ALI] Device 1598

    Flags: bus master, fast devsel, latency 0, IRQ 19

    I/O ports at 3000 [size=256]

    Memory at 5e204000 (64-bit, non-prefetchable) [size=4K]

    Memory at 5e200000 (64-bit, non-prefetchable) [size=16K]

    Capabilities: <access denied>

    Kernel driver in use: r8169

    Kernel modules: r8169