Predator Helios 300 G3-571 RAM UPGRADE I WANTED TO EXTEND THE RAM ANY SUGGESTIONS

Hi, I have a Predator Helios 300 G3-571 laptop with Intel Core I7 and 16GB (8x2) RAM DDR4 with dual boot (Win10 and Ubuntu 18.04)

I wanted to up extend the RAM, and looking around I have seen that 3200Hz will be supported even if running at 2666Hz, which is supported by the Helios

So I got two slots of this one: Crucial RAM CT16G4SFRA32A 16 GB DDR4 3200 MHz CL22 (o 2933 MHz o 2666 MHz)

BUT

When I start the laptop it does not boot in either OS, not even in recovery mode for Win10, it just starts crunching...

If I go into the BIOS, the whole 32GB show up

I updated the BIOS to the most recent version

Any suggestions?

[Edited the thread to add the issue detail]

Accepted answers

brummyfan2

You are welcome 🙂

All comments

brummyfan2

Hi,

Could you please post the frequency of your current memory modules, I suspect incompatibility of Crucial modules, you may try return it for 2666MHz modules.

Acer Predator G3-571 | Memory RAM & SSD Upgrades | Crucial UK

stino78

Yes, now it is mounting 2 slots:

Hynix 8gb 1Rx8 PC4 2400T-SS1-12

What is defining the compatibility?

thank you!

20221129_184449.jpg

brummyfan2

Yes, your CPU supports 2400MHz frequency, if you install 2666MHz it can downclock to 2400MHz, 3200MHz modules may be too much to downclock, have a looka the Crucial link in my previous post.