How do I enable HDD2 Sata SSd on a Nitro 5 AN517-41How can this be fixed?

RichAotearoaRichAotearoa Member Posts: 2 New User
edited December 2022 in Nitro and Aspire Gaming

I have formatted a new SSD and installed using the new cable out of the box and it is not seen in BIOS or Win 11 disk Mgmt.

I am a Computer Engineer 40 yrs exp.

I have updated the Bios

I have used another HDD

I have used drives in Ext. USB enclosure

I have replugged the SATA cable

HDD2 Drive is not seen

Is this a fault or BIOS?

How can this be fixed?

[Edited the thread to add the issue detail]

FAQ & Answers

  • William_mk2William_mk2 Ally Posts: 3,326

    @RichAotearoa


    I understand you say "I have formatted a new SSD and installed using the new cable out of the box and it is not seen in BIOS or Win 11 disk Mgmt."


    Are you going to use this new ssd just for data storage ? or Are you going to install the operating system on the new ssd and use it ?. Apart from the new ssd do you have another hdd inside this computer. Have you already installed operating system on the first hdd.


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  


    If it is not working, please go to bios and check whether it is detecting the hdd. It is suppose to show the hdd on the boot menu or boot option tab. On the boot priority order it will show you the name of the hdd.   Please go to main menu - Enable the f12 boot menu . If you are not able to find the f12 boot menu on the main tab , please go to boot option menu and just below the boot priority order you can see the boot menu - enable it. Save the changes on Bios.


    Tap f12 while turning on the computer. It will show you the boot menu with the list of bootable devices. You can the see the hdd name.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • RichAotearoaRichAotearoa Member Posts: 2 New User

    Thanks William,

    I have done the Bios reset and depowered the mthbd it still does not see a ssd or hdd connected drive on HDD2 in Bios.

    Both NVme slots work ok.

    I am a Computer engineer and repaired laptops for a few years so you don't need to go into big details thanks.😀

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