Very poor sound on ConceptD 5 Is there a way I can fix it?

fabimar

I purchased an acer concept D5 about 3 weeks ago and the sound from the inbuilt speakers is terrible. The sound is very tiny. Is it normal? Is there a way I can fix it? or I made a mistake buying this model? I work developing music. I even connected a bluetooth speaker and the volumen was more better from my android using the bluetooth device than this Concept D5 model using the same bluetooth device. Please advise.

[Edited the thread to add the issue detail]

William_mk2

@fabimar

Check the volume icon on the right side of taskbar. Check whether the volume level is up.

Try to check the sound on your wired headset.

Try windows x 

Go to device manager - Go to sound video and game controllers. Expand it 

Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 

If it is still not working 

Uninstall the sound driver from device manager 

Dont restart the computer. 

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers 

Install the sound driver 

It should work fine.. 

William_mk2

@fabimar

If it is still not working kindly follow the details from the links given below

https://www.pcmag.com/how-to/what-to-do-if-a-laptop-has-no-sound

https://www.drivereasy.com/knowledge/easy-to-fix-no-sound-on-computer/

https://www.pcworld.com/article/491036/how-to-troubleshoot-audio-problems-with-your-pc.html

https://www.lifewire.com/fix-no-sound-from-computer-speakers-5219903

fabimar

Hi William, I appreciate your prompt response. I will work on that in the morning because now it is late, and I cannot make any noise. Thanks a lot.