Very poor sound on ConceptD 5 Is there a way I can fix it?

fabimarfabimar Member Posts: 3 New User

I purchased an acer concept D5 about 3 weeks ago and the sound from the inbuilt speakers is terrible. The sound is very tiny. Is it normal? Is there a way I can fix it? or I made a mistake buying this model? I work developing music. I even connected a bluetooth speaker and the volumen was more better from my android using the bluetooth device than this Concept D5 model using the same bluetooth device. Please advise.

[Edited the thread to add the issue detail]

FAQ & Answers

  • William_mk2William_mk2 Ally Posts: 3,326

    @fabimar


    Check the volume icon on the right side of taskbar. Check whether the volume level is up.

    Try to check the sound on your wired headset.


    Try windows x 

    Go to device manager - Go to sound video and game controllers. Expand it 

    Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 


    If it is still not working 

    Uninstall the sound driver from device manager 

    Dont restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the sound driver 


    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2William_mk2 Ally Posts: 3,326

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • fabimarfabimar Member Posts: 3 New User

    Hi William, I appreciate your prompt response. I will work on that in the morning because now it is late, and I cannot make any noise. Thanks a lot.

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