Veriton N2620G - when it switches on there’s no image on monitor

RlunaK
RlunaK Member Posts: 1 New User
edited November 2022 in Legacy Desktops

Hi,

I haven’t used this windows pc in a few months and just came back to it. Didn’t seem to switch on initially but eventually I could hear the fan. There was no image on the monitor though - nothing has changed in the setup from when it worked previously. I have since tried swapping out cables, adaptors, using HDMI port instead, etc. but still can’t get any signal to the monitor.

Answers

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @RlunaK


    Unplug all the cables on the pc including power cable. Hold the power button for 1 min. Plug all the cables back.


    Unplug all the cables on the monitor including power cable. Hold the power button of monitor for 1 min. Plug all the cables back.


    Turn on the computer. It should work fine.

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  • William_mk2
    William_mk2 Ally Posts: 4,084

    @RlunaK


    If it is still not working..


    It might be a cable issue..  Remove all the cables from monitor.  Press and hold the power button of monitor for 1 min.  Connect all the cables back. Try to turn on the monitor.  Connect the monitor to computer and check. If the cable is non removable please don't try to remove it. 


    Please remove the cable between monitor and computer.   Try to connect it back and check.  If possible try to use an alternative cable and check.  


    If the problem persists try to use an alternative power cable and display cable and check.  Try to bypass the surge protector and connect the monitor directly to power outlet.  Try to connect monitor on a different power outlet or surge protector and check.  


    On the monitor – use the control buttons.  There will be an option to reset monitor settings to default.  Try to reset the monitor and check.  


    To isolate the issue, try to use the same monitor to a different computer and check or Try to use an alternative monitor on this computer and check.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    Is there any cnance you are connecting the monitor to the motherboard when you have a GPU card installed? Try moving the cable to the GPU card instead.

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