Acer Aspire 5 a515 - Black screen after ram update

Aleppe
Aleppe Member Posts: 1 New User

I try to update ram from 8gb to 16gb for my Acer Aspire 5 a515-51g-53fq.

But when I insert my new ram Crucial 16GB DDR4-2400 SODIMM (CT16G4SFD824A) and power on the laptop I got just black screen without anything loading.

Tried to get it out, wipe and then put in again several times. Nothing changed. I'm not able to open the bios too.

I put back the old ram and everthing is fine. Old ram is the same model but 8gb.

16gb is not compatible?

Best Answer

Answers