Predator laptop goes off, when charger is plugged in to. Charger is good & laptop is charged good.

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ANOUDAR
ANOUDAR Member Posts: 1 New User
edited November 2022 in Predator Laptops

why when i plug my PREDATOR laptop to the charge it's turned off

AT THE SAME SECOUND WHEN I PLUG THE CHARGER THE LAPTOP TURNED OFF 

 ALTHOUGH THE CHARGER IS WORKING AND THE LAPTOP CHARGED WHILE ITS TURNING OFF 

[Edited the thread title to update issue in detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 10,006 Trailblazer
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    Do a hard reset of the laptop by taking the main and bios batteries out and ram out also, clean the ram module(s) pins and laptops ram ports and see if the ram modules are not damaged in any way? After about 15min reconnect the batteries and if you have 2x ram modules then connect them one by one to see if any are damaged, as and if there are no faults, your laptop should not turn off and boot properley with the charger/adaptor plugged in, if it doesn't, then its an internal circuitry power fuse issue(s) that there is a short and the laptop shorts out and its being turned off within your power phase, and its doing that as a safety protection and your laptop needs to be analyzed by an experienced technician that has all the appropriate tools. You can either send your laptop to Acer or if its quicker and closer, then take your laptop to an experienced technician within your area.