I've updated the driver for the monitor. It is the generic PnP driver, and I have updated Windows11
I get the BSoD at random times when my laptop is plugged into the monitor. It may work for hours, then suddenly give me the BSoD.
I have a Dell Inspiron15 with Win11 and my monitor is an Acer CB272. The BSoD code I get is VIDEO_DTR_FAILURE
It is odd because it doesn't always happen, or happen at a specific time (such as when playing a video), so it makes no logical sense to me.
I am assuming it has to do with the monitor because it only happens when I have that plugged in. The computer is brand new, and it didn't happen on my old Dell laptop that had Win10 on it.
Does anyone have any suggestions for me? I came to Acer to see if there is a specific driver for this monitor and I do not see it at all, so I decided to ask here.
Thank you! :)
[Edited the thread to update issue]