Screen flickering predator Helios 300 PH315-55

Harikrishna475
Harikrishna475 Member Posts: 8

Tinkerer

edited November 2022 in Predator Laptops

Hi,

My laptop version is Helios 300 PH315-55, My screen is flickering from a month. My bios version is 1.12 and I would like to know how to resolve it.

Thanks

Hk

Answers

  • the latest version available on the Acer website is 1.08. did windows update update the bios to version 1.12? about the problem, have you tried updating the drivers?

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  • JackE
    JackE ACE Posts: 45,064 Trailblazer

    >>>how to resolve it.>>>

    Press WIN+R. Enter 'msinfo32'. Please post a screenshot of result if possible.

    Jack E/NJ

  • Harikrishna475
    Harikrishna475 Member Posts: 8

    Tinkerer

    Hi euydiocoelho,

    The latest version bios is 1.13. and all the display drivers are updated. Still issue persists.

  • Harikrishna475
    Harikrishna475 Member Posts: 8

    Tinkerer

    Hi Jake, please find the screenshot attached,

  • JackE
    JackE ACE Posts: 45,064 Trailblazer

    >>>My laptop version is Helios 300 PH315-55>>>all the display drivers are updated>>>


    No, your laptop is PH317-55.

    1. Was v1.12 the original factory installed BIOS version or did you update it yourself from an earlier version?
    2. Did you install the ACER OEM GPU updates from the Acer download site or the generic GPU updates from the Intel or nvidia download sites?

    Jack E/NJ

  • Harikrishna475
    Harikrishna475 Member Posts: 8

    Tinkerer

    Yes it is PH317-55,

    1. v1.12 is the original version given and i haven't updated that.
    2. I haven't uploaded anything from acer download site. I have just kept auto update and sometimes I check for updates for windows and I update it. Nothing much,
  • Harikrishna475
    Harikrishna475 Member Posts: 8

    Tinkerer

    Hi JackE,

    I Would like to delete this post as it consists of my personal data.

    Please help me with this..

    could you please delete this post?


    Thanks in advance.

  • Does this problem also occur on windows 10?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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