To preface, it was about a week+ ago when I came back to my laptop (that was not opened for hours) and found out that my Wi-Fi stopped working; I've looked everywhere in the Internet for a solution but I found no fixes; while I could use an USB Wi-Fi adapter to circumvent it; it is nowhere faster than my built-in wireless option & it uses up a USB port (I am living in a dorm and I do not have the capability to use Ethernet) which is why I came to ask, I will detail everything as concise as possible.
Problem :
- Wi-Fi turned off, can't be toggled on as it pushes it back to off every-time
- Troubleshooting it showed "Wireless capability is turned off", however I reset(ed) my laptop after and it did not show it anymore (I was naive to think it would fix the issue)
Solutions I've tried :
- Fiddling with cmd (/ipconfig commands, netsh winsock resets, etc.)
- Disabling then enabling wireless driver
- Uninstalling then reinstalling wireless driver (also updating it and also tried downloading it from the manufacturer's site)
- Checking power management of the driver (uncheck 'Allow computer to turn off to save power')
- Checking FN keys
- Network reset
- Checking WLAN AutoConfig in Services (It is automatic on startup & running)
- Troubleshoot problems in Windows
PC (taken from System Information) :
System Model Predator PH315-51
BIOS Version/Date Insyde Corp. V1.19, 13/7/2018
Wi-Fi Device :
Name [00000011] Intel(R) Wireless-AC 9560
Adapter Type Ethernet 802.3
Product Type Intel(R) Wireless-AC 9560
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW06.SYS (20.50.3.3, 8.35 MB (8,752,120 bytes), 3/5/2018 12:44 AM)
I've had a friend told me that it could be due to lots of Wi-Fi networks around my dorm that made it unusable and it should work if I get to an area with less networks but I've not tried it out yet.
Or is this ultimately a hardware issue? The laptop is 3 years old now.
[Edited the thread to add issue detail]
