Touchpad stopped working after weeks of being jittery.

TheAvertis
TheAvertis Member Posts: 2 New User

For a few weeks now, my touchpad has been jittery, moving all over the screen with small movements, and sometimes I'd end up closing open tabs, or opening other apps. I tried uninstalling and reinstalling the touchpad driver, but it didn't work, but it was at least manageable. Now this time last week, my touchpad driver was just gone, and I tried every online fix I could. My father is also in IT, so last week we troubleshooted for about an hour, and we fixed it by uninstalling the errored I2c HID Device and using device manager to scan for hardware changes. This time, its only been a week, its very similar but I'm unable to get the touchpad driver back at all, and uninstalling I2C is doing nothing. I believe last time I managed to get the driver back, and this was just the error blocking it, but now the driver is just gone, and I'm not sure how to get it back. I have tried installing the IO intel and the Touchpad ElanTech drivers from the website, but whether or not I'm even doing it right is up for debate. If anyone has any solutions, please let me know.

The Faulty Driver

-Where the HID-compliant touchpad should be

Answers

  • There are several models of notebooks. What is your computer model? Example SF315-52-5890.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    What is the error message on the problem device? Depending on your model, which OS is installed and a lot of other machine specific things, we might or might not be able to help. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.