XB323UGX - Splash screen and Menu OSD artifacting

typebigiz
typebigiz Member Posts: 4 New User

Hello,

I recently purchased this monitor several days ago. Everything was good until I noticed the splash screen and Menu OSD artifacting.

Has anyone run into this issue before and know how to resolve this? This is my second monitor (the first monitor had discoloration on one part of the screen) and I would hate to return it if I don't have to.

Thanks.


Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer

    The splash screen shows a fair amount of bleeding that might simply be due to the firmware image, not the hardware. Doesn't seem too unusual for a splash screen. If the full screen command prompt looks fairly uniformly black, it's likely not a hardware issue.

    What's the OSD look like with the cable disconnected from its input port?

    Jack E/NJ