Why does my Win 11 Acer Aspire 5 laptop not detect my BUNUD external USB device

KeithS56
KeithS56 Member Posts: 1 New User

The instruction for my BUNUD external DVD USB device says I just plug it in and Windows will detect it and install the relevant drivers.

However, when I plug it in, the device powers up but is not detected by Windows.

I have tried different USB ports and shutting down and restarting the laptop but still not detected.

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    With the DVD player plugged in and powered up, open Device Manager. Please post a screeshot of result if possible.

    Jack E/NJ