Acer Predator Helios 300 2022 PH315-55

Options
Slayer1441
Slayer1441 Member Posts: 1 New User

Hello, I gotten this laptop 4 days ago and suddenly whiles using it stops charging and the power adapter stops working , But i tried another adapter but it’s an usb type c I have plug it in the charge light turn orange and few minutes later it turn blue so I decided to turn the laptop on but only the turbo button light and the light to the side turns on for 5 secs and it turns back off, Has anyone else gotten this issue?

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Options

    Hi @Slayer1441


    You can disconnect the laptop from the charger and then you can try to press and hold down the power button for 20 secs. Then you can connect it back to the charger and then try to turn it on.


    Hope it will help you in some way.

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Options

    If above mentioned fix doesn't help you, it would be better for you to get a replacement since it's just been 4 days only.

    Trying to do my best here - Your happy Predator owner =)!