Mymonitor is a KG221Q won't turn on when plugged into my laptop

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Todd21
Todd21 Member Posts: 2 New User
edited October 2022 in Monitors

I have an older monitor that wasn't used for a couple of months so I wanted a second monitor, when I plugged in the VGA - HDMI adapter into my laptop, the laptop did detect it was a thing but when I tried turning the monitor on, nothing! not even a colour change and I don't want this monitor to go to waste so can you help me??

[Edited the title to add model name ]

Answers

  • Todd21
    Todd21 Member Posts: 2 New User
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    also, it takes away any audio from anything i play!

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
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    Hi Todd21,

    Requesting you to share the monitor model name. This helps us to check its specifications and help you.

    Regards,

    Acer-Samuel

  • chrome_tcm
    chrome_tcm Member Posts: 4 New User
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    Hi,

    I do have the same problem, and my monitor is a KG221Q

  • billsey
    billsey ACE Posts: 31,921 Trailblazer
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    Likely something to do with the adapter. What port type is on the laptop? Which port are you connecting to on the monitor? Can you give us a link to the model adapter you are using?

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