Acer Aspire C 24 - microphone not recognised in MsTeams

Twinklingsky
Twinklingsky Member Posts: 1 New User

Hi all,

I have tried both wired and bluetooth headphones. MSTeams say no microphone recognised.

The wired are not registering sound input on the sound test, but the bluetooth ones are. I can use both for calls on my phone, and MsTeams on my phone.

I've checked the privacy settings and microphone is enable for apps. I tried the task manager restart for windows audio and windows audio endpoint builder with no success.

Any other suggestions please? Its a new PC for me


Thanks.

Answers

  • You need to inform the exact model of the computer. Example C24-760. Have you checked the settings in reatek audio console?

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  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Twinklingsky


    You can try to reinstall the microphone drivers to check if that makes any difference.



    NOTE: Make sure to reboot the computer after uninstalling the drivers.


    Hope it will help you in some way.