Verify email address failing for Acer ID

worminger

Just bought a new Nitro. Trying to register for Acer ID. Tye verify email comes to my email address ok, but when I insert the code number the web site returns "email not found".

Even if I click to resend a code, no further emails found (yes, I looked in spam).

Anyone any idea?

W

William_mk2

@worminger

I understand you would like to register for Acer ID.   If you are not able to register using a particular browser , try to use an alternative browser and check.. 

If your laptop is in warranty you can contact the warranty dept.   Go to the website support.acer.com - chose your country.  On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept.  They will help you to register the warranty.

Please visit the website - support.acer.com - chose your country - click on shop.  You can buy desktop, laptop, monitor and accessories. Alternatively, on the top right corner you can find the phone no to contact Acer store.  You can get more details about the warranty. 

William_mk2

@worminger

I understand you would like to register for Acer ID.   If you are not able to register using a particular browser , try to use an alternative browser and check.. 

If your laptop is in warranty you can contact the warranty dept.   Go to the website support.acer.com - chose your country.  On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept.  They will help you to register the warranty.

Please visit the website - support.acer.com - chose your country - click on shop.  You can buy desktop, laptop, monitor and accessories. Alternatively, on the top right corner you can find the phone no to contact Acer store.  You can get more details about the warranty. 

worminger

Thanks WIlliam - corrrect. It worked when I changed browser to Edge - Firefox doesn't work wiuth the Acer websirte - why that might be I have no clue, pretty poor introduction to Acer that they can't support such a common web browser, I fear!

Thanks

W

billsey

Likely a short term glitch, either caused by a site update or a Firefox update...