Horizontal stripes appear on the laptop screen when it's exposed to direct sunlight (Nitro AN515-57)

alinurdin
alinurdin Member Posts: 3 New User

There are horizontal stripes visible when the laptop screen is exposed to direct sunlight in the off state (Nitro AN515-57-52BQ). Is someone experiencing the same thing? I just bought my Nitro last June, and I just noticed it now.

I think it's a factory note, because the horizontal lines are immaculate(?). But I don't know. I would like to ask all of you for advice.


Answers

  • Does this issue also occur in the bios and when you connect an external monitor? There are many display related fixes during bios updates, see:


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  • alinurdin
    alinurdin Member Posts: 3 New User

    No. It does not occur when I try to connect an external monitor. I think it is a hardware problem because when I turn off my laptop, the horizontal stripes persist.

  • Does this problem also occur in the bios?

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  • @alinurdin


    We need to determine whether it is a hardware or software issue..  Turn off the computer.  Tap f2 while turning on the computer.  It will go to bios.  Please stay on the bios screen for 30 mins.  If the display is looking good on bios then it is a software issue.  If the display is not looking good on the bios screen then it is a hardware issue.  


    If it is a software issue try the following the steps..


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager 

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 


    It should work fine.. 

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