LAPTOP SCREEN IS BLACK BUT ON MONITOR WORKING PROPERLY e5-576g -56e7

IRMANKHALIF
IRMANKHALIF Member Posts: 1 New User
edited October 2022 in Aspire Laptops

hello guys, i would like to ask for help, i have a old laptop acer aspire e 15 e5 576g 56e7, the laptop screen is black but when i connect to external monitor it display properly. i have test all of the FN+F1234567 button, i have take out and insert back the ram but the screen is still black. i suspect it had to be related with my laptop fell down a couple days ago but i would really like to try other ways before i need to send the laptop to service. is there any help you can suggest?


[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    If pressing F N+F6 doesn't work --- and --- if the BIOS startup logo doesn't appear ---and--- if the screen still worked for a short time after falling, then it's likely that the LCD screen cable needs to be reseated at the connectors on base of the screen and the mainboard. The screen bezel and botttom cover must be removed in order to access this cable. Google search keywords e5-576g & disassembly for videos on how to do this.

    Jack E/NJ

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @IRMANKHALIF


    You can try to reinstall the display drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    Hope it will help you in some way.