Horrible Customer service by Acer

SpectreDev
SpectreDev Member Posts: 1 New User

I contacted Acer via email and then my laptop was sent for repair, I got my laptop and then found that there was some damage done by the technician, I told Acer and sent photos and they replied back to send them clearer photos, so I've sent clearer photos and now it's been a whole week and not a single word from Acer I've sent many emails but no response, this is a HORRIBLE way to treat your Loyal Customers

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    Sorry. You're posting to an Acer users forum. We're not Acer employees or customer service reps. Click this link. Choose your country. Click support link at top of country page. Enter your machine's serial number id or SNID number. The use the chatline or other contact methods provided to check on the status.

    Jack E/NJ