Acer TravelMate B118-M won't charge with new battery

zenna121
zenna121 Member Posts: 1 New User

Hello everyone,

In our company we use a lot of Acer TravelMate B118-M laptops. However the problem is that as soon as I unplug the adapter the laptop will turn off.

Normally that could be a battery issue so I replaced the battery with a completely new battery.

I turned on the laptop and waited for an hour or so, but unfortunately the battery wont get any further than 0%

Things I tried to solve this issue:

-Reset the battery

-Reset the BIOS

-Used a different Acer charger

-Reinstalled Windows 10 multiple times

-Installed all the new drivers (eventho I can't peform a BIOS update since the battery needs to be at least 25%)

I don't know what I can still try, does anyone has a solution for this problem?


Thanks in advance,

Zenna

Answers

  • If the battery is not charging, I first check if the issue is resolved by updating the bios. Have you checked if this battery can be charged in another B118-M?

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