Bluetooth speaker not working properly in acer nitro 5 AN515-57-52QS windows 11 22h2

Jobaerafroz
Jobaerafroz Member Posts: 3 New User
edited October 2022 in Nitro Gaming

i have a bluetooth speaker and headphone after update windows 22h2 my bluetooth device not working properly .i am using haylou gt1 pro and recently buy a bluetooth speaker awei y669 .before update i am only using haylou gt1 pro headset and it works properly .then update windows 22h2 and my bluetooth headset connect in handsfree bluetooth mode and making bad sound .then i download old bluetooth driver from acer website and install it .then the bluetooth headset working properly.Recently i bought a bluetooth speaker(awei y669) and now it connected but it only provide sound in web browser when i open a games or vlc player there is no sound.i contact with microsoft support they didn't help me. now i am here.

[Edited the title to add model name ]

Answers

  • what is the exact model? example an515-55-58vh.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Jobaerafroz
    Jobaerafroz Member Posts: 3 New User

    acer nitro 5 AN515-57-52QS

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Jobaerafroz


    You can try to reinstall the bluetooth drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    If that doesn't work then you can try to reset the laptop to check if that makes any difference.



    Check the above link to do a reset.


    NOTE: Make sure to backup all the data before the reset.


    Hope it will help you in some way.