Swift 3 cant turn on even after power drain

PeteHC
PeteHC Member Posts: 1 New User
edited October 2022 in Swift and Spin Series

Hi guys

I bought my swift 3 laptop this April and it's quite new. Yesterday I tried to turn it on and it failed. Someone told me I can try pressing the power button for 40s but no response at all. When I use the charger to charge it up, the charging light was not working. Even I charge it for whole night, it still cant turn on and no response at all.

Do you guys have the same experience and know what to do?


[Thread was edited to include the topic issue]

Answers

  • billsey
    billsey ACE Posts: 34,962 Trailblazer

    Typically that type of problem is caused by a failed charger, though there are other possibilities too. Since you are still in warranty contact Acer support. If you have a different charger that meets spec you can try it to verify it is the charger. We can't help much more than that without knowing which Swift 3 model you have, there have been literally hundreds of them over the years. Your model number should be something like SF3xx-xxx-xxxx and it's likely located on the same sticker as your serial number.

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  • What is the exact model? Example: SF315-52-5890.

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