My touchscreen is not working Acer SP314-21-R56W

BonnieA
BonnieA Member Posts: 4 New User
edited October 2022 in Swift and Spin Series

My touchscreen quit one day and if I go to device manager it shows the I2C HID DEVICE

This device cannot start. (Code 10)


A request for the HID descriptor failed.

I tried to uninstall, delete, etc. Can't update says the best drivers are already installed.


Any suggestions?

Thank you!

[Thread was edited to include the topic issue]

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Try reinstalling the USB Hub and USB Host drivers, they sometimes get confused with newer versions of Windows...

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