Acer Chromebase 24 Model CA241

CarolF2x
CarolF2x Member Posts: 2 New User

My husband bought the machine refurbished off Ebay. It is a nice machine, Google just told us that there are no more security updates available ever. We got one when we turned it on and then the notice that said there will be no more updates/security updates.

Does anyone know when this machine came out?

We are about to return it due to no updates ever again.

Too bad as the machine itself is a nice one and fast.

CarolF2x

Answers

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @CarolF2x


    Please try to contact google and check with them whether they are going to release new updates for this model. Kindly check with them whether it is possible to use this computer without the updates and also check how long you can use it. As of now you can click on dont remind me again when you see the update message and you can continue to use the chromebook. You can even do the power wash and use it as good working computer. But regarding the updates you have to check with google.


    My suggestion is better to buy a new chromebook. It will come with 1 year warranty. You can atleast use it for 5 years with google updates.


    Try to do a chrome reset on your chromebook  

    open chrome

    click on three dots on top right corner 

    click on settings

    Scroll down - go to advanced

    click on restore setting to default

    you will see reset settings - cancel

    click on reset settings 

    Close the chrome and open it It should work fine.. 


    If it is still not working.. 


    We need to do a power wash on your chrome book.  

    Restart the chromebook.

    On the login screen please don’t type the password.

    Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once

    It will show “Reset this pc”

    Click on power wash and continue.. 

    Please understand it will clear the local and user settings.. 

    Please complete the final setup.. 

    Connnect to wifi and type the wifi password

    Login to chromebook with your regular password

    It should work fine ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    The CA241 models were released in 2019 and Google gave them three years. They have gotten a lot of flack over the three years number on most models so are doing security releases on newer models for longer. It's not a big issue, unless you are doing really risky stuff on the internet...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CarolF2x
    CarolF2x Member Posts: 2 New User

    So, in that can I turn it into a Monitor to use? Is there a gadget that will help me use it as a monitor?

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @CarolF2x


    If you have the hdmi input you can use it as monitor.


    Kindly go though the details from the links given below


    https://www.reddit.com/r/chromebase/comments/5yq262/chromebase_list/

    https://support.google.com/chromebook/thread/7630946/using-chromebase-as-monitor?hl=en

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    Yes, you have an HDMI-In port on the back, so you can use it as a monitor for another system.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.