Touchpad not working under Linux A115-32-C28P MFG

Orvis

Hello. I have a ACER Laptop Model# A115-32-C28P MFG Date 2021/08/21 and I am running Linux Mint:NAME="Linux Mint"

VERSION="20.3 (Una)"

ID=linuxmint

ID_LIKE=ubuntu

PRETTY_NAME="Linux Mint 20.3"

VERSION_ID="20.3"

HOME_URL="https://www.linuxmint.com/"

SUPPORT_URL="https://forums.linuxmint.com/"

BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"

PRIVACY_POLICY_URL="https://www.linuxmint.com/"

VERSION_CODENAME=una

UBUNTU_CODENAME=focal

My touch pad does not work....

I have used  sudo apt-get install --install-recommends linux-generic-hwe-20.04

This command did work Once and only once. But It no longer functions after updating to the listed version.

Any suggestions would be greatly appreciated...

William_mk2

@Orvis

Kindly follow the details from link given below

https://itsfoss.com/fix-touchpad-click-linux-mint/#:~:text=in%20Linux%20Mint.-,Enable%20touchpad%20click%20in%20Linux%20Mint,%2D%3E%20Enable%20mouseclicks%20with%20touchpad.

https://forums.linuxmint.com/viewtopic.php?t=281790

https://www.maketecheasier.com/fix-touchpad-not-working-linux/

Orvis

Hello, Unfortunately the process above gave no joy.

Listed here is the mouse & Touch-pad info.

-input:4

      product: SYNA7DB5:01 06CB:CD41 Mouse

      physical id: 5

      logical name: input14

      logical name: /dev/input/event5

      logical name: /dev/input/mouse0

      capabilities: i2c

 *-input:5

      product: SYNA7DB5:01 06CB:CD41 Touchpad

      physical id: 6

      logical name: input15

      logical name: /dev/input/event6

      logical name: /dev/input/mouse1

      capabilities: i2c

I have test MANY Different version of Linux and None of them make this touch-pad work.

As I said prior; It was working in Linuxmint 20 using the following but when I updated to 20.3 & 21 it no longer works:

 sudo apt-get install --install-recommends linux-generic-hwe-20.04

I'm at a loss.

Commodore_1995#

Try performing this procedure:

a) access the bios by pressing f2 before the acer logo.

b) go to main tab, press ctrl+s and change touchpad to ps2.

billsey

Try https://linux-hardware.org/ and search on the touchpad product numbers. They might be too new for the Linux developers to support, but likely they are just not included in the standard distribution.

Orvis

Hello, (SOLVED)

It appears that when I upgraded to LINUXMINT 21 my touch pad started to be available....

? I know not why but it works now.... Thank you to everyone for the help.....😉

billsey

That just means the Linux developers finally got around to porting the drivers for the touchpad. It's an ongoing process for them to support the new hardware...