I havae this dark strip on my screenAcer predator Helios 300 rtx 3060

Mihir69
Mihir69 Member Posts: 2 New User
edited September 2022 in Predator Laptops

Acer predator Helios 300 rtx 3060 recently got motherboard replaced.

Now i have this dark strip on screen


Answers

  • @Mihir69


    We need to determine whether it is a hardware or software issue..  Turn off the computer.  Tap f2 for laptop or del for desktop while turning on the computer.  It will go to bios.  Please stay on the bios screen for 30 mins.  If the display is looking good on bios then it is a software issue.  If the display is not looking good on the bios screen then it is a hardware issue.  


    If it is a software issue try the following the steps..


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager 

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 


    It should work fine.. 

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  • Mihir69
    Mihir69 Member Posts: 2 New User

    Tried everything it is still there it comes and goes many time when i am playing a game or something it is there but goes away for a while and then reappear

  • Jameswalter
    Jameswalter Member Posts: 71 Troubleshooter

    1)Unplug the AC power adapter.

    2)Press and hold the Power button down until the unit goes off.

    3)Search for a pinhole reset on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Visible in BIOS too?

    Trying to do my best here - Your happy Predator owner =)!